My code did not arrive or I cannot see my reservation

If the sign-in code did not arrive

1. Check that you entered the correct email address.
2. Look in your spam or junk folder.
3. Wait a few minutes, then request another code. Too many attempts may trigger a temporary wait.

If the reservation result is uncertain

1. Open My reservations and refresh the list.
2. Check that you are using the same signed-in account and have a working connection.
3. Create another reservation only when the interface clearly allows it, to avoid duplicates.